Free in-home care consultation — no obligation

Tell Hailo what is getting harder at home. Start with the ZIP code where care is needed, then answer a few simple questions. Hailo routes your private request to licensed home care agencies that serve your area and match the care need. It is free to get started, and there is no obligation to hire an agency or begin care.

Non-medical support for everyday life

Home care can include companionship, conversation, shared activities, meal preparation, light housekeeping, errands, bathing, dressing, toileting, grooming, mobility help, and memory support. Families can also share their preferred language so local agencies can help look for a caregiver who speaks it. Availability varies by language and area. Hailo helps with non-medical home care; it is not an emergency or medical service.

How Hailo works

  1. Tell us where care is needed. Start with a ZIP code and share the kind of help your family is looking for.
  2. Hear from a local care team. Hailo routes the request to licensed agencies that serve the area and match the care need.
  3. Choose only if it feels right. Ask questions, discuss schedules and payment options, and begin care only when you are comfortable.

Ways families may pay for care

Families may use private pay, long-term care insurance, or veterans benefits. Availability and coverage depend on the person, policy, benefit, agency, and location. Hailo does not determine benefits or guarantee coverage; confirm eligibility, covered services, reimbursement, and agency participation directly.

Frequently asked questions

Is the consultation really free?

Yes. It is free to submit a care request and discuss local options. There is no obligation to hire an agency or begin care.

What if I am not sure what kind of care is needed?

That is normal. Describe what is becoming difficult at home and a care team can help you understand the options.

Will insurance pay for care?

Long-term care insurance and certain veterans benefits may help with eligible care. Coverage depends on the person, policy, benefit, and agency.

Can I request a caregiver who speaks my language?

Yes. Tell the care team which language feels most comfortable for your family. Local agencies can help look for a caregiver who speaks it; availability varies by language and area.

Start your free care consultation or call (213) 451-6802.