Senior care in Rochester.
From Charlotte to the South Wedge, we recommend home care agencies near you. Free for families.

Example
Your care match
Personalized for Mom · near 14614
Harbor Home Care
Home care agency · 2.1 mi away
Offers personal care
Serves 14614
Available weekday mornings
Home care agency
Only this agency gets your request
Finding care in Rochester.
Rochester is the largest city in Monroe County, on the Genesee River and Lake Ontario. We help families across Park Avenue, the South Wedge, Corn Hill, Charlotte, the Neighborhood of the Arts and the 19th Ward.
In New York, the State Department of Health licenses home care services agencies that provide personal care, home health aide or nursing services.
Tell us where in Rochester you are and what you need, and we’ll recommend options that serve your area.
Example
Care profile for Mom
Silver Lake, Los Angeles, CA 90026
Care needed
Personal care
Schedule
Weekday mornings
Starting
Within 2 weeks
Paying with
Private pay + LTC insurance
Help with
Profile complete
Today, 9:14 AM
Matched with Harbor Home Care
Home care agency · 1.8 mi away
Agency reaches out
Usually the same day
Ways to pay in Monroe County.
Private pay
Most families pay the provider directly. You agree on hours and rates before care starts.
Long term care insurance
Many policies cover in home care or assisted living after a waiting period.
VA benefits
Veterans and surviving spouses may qualify for Aid and Attendance or VA home care programs.
Medicaid
Your state’s Medicaid program may pay for some care at home for people who qualify.
Medicaid home care in Monroe County
New York Medicaid may pay for a home attendant or help with daily activities for people who qualify, including through CDPAP, which lets an eligible person choose their own caregiver. Outside New York City, the county decides who qualifies: call Monroe County Human Services at 585-753-2760. Assessments are done by the New York Independent Assessor, 855-222-8350.
All ways to payYour first consultation with the agency is free, and so is our help finding it. Tell us what you need in Rochester and the agency reaches out to set it up.
Get my free consultationFree help in Rochester.
These services are free, whether or not you use Hailo Care.
Monroe County Office for the Aging
Plans and funds programs for older adults and caregivers, such as adult day care, respite and caregiver help. NY Connects for Monroe County is 585-325-2800.
585-753-6280Alzheimer’s Association, Rochester & Finger Lakes Region Chapter
The chapter’s local office. The 24/7 Helpline is 800-272-3900.
585-358-4944Do you serve all of Rochester?
Yes. We help families across Rochester and nearby communities, including Greece, Irondequoit, Brighton and Gates.
How much does home care cost in Rochester?
It depends on the type of care, the hours and where in Monroe County you live. Agencies share their rates before care starts, and the first consultation is free.
Who do I call about senior services in Rochester?
Start with Monroe County Office for the Aging at 585-753-6280.
How do I apply for Medicaid home care in Rochester?
Call Monroe County Human Services at 585-753-2760 about Medicaid. The New York Independent Assessor, 855-222-8350, then assesses what help is needed at home.
What if my parent doesn’t qualify for Medicaid in Rochester?
New York’s EISEP program helps people 60 and older who need help at home but are not eligible for Medicaid. Ask Monroe County Office for the Aging at 585-753-6280.
Where can I find dementia support in Rochester?
Alzheimer’s Association, Rochester & Finger Lakes Region Chapter is at 585-358-4944. The Alzheimer’s Association helpline answers day and night at 800-272-3900.
Is a home care consultation free in Rochester?
Yes. Your first consultation with the home care agency in Rochester is free, and so is our help finding the agency. There is no obligation to start care.
More cities in New York.
Buffalo
Erie County
Syracuse
Onondaga County
Niagara Falls
Niagara County
Utica
Oneida County
We help families in cities across New York and everywhere in between.
All New York citiesLet’s find care that feels like home.
Enter your ZIP code for a free consultation with a home care agency in Rochester. We match you with one local agency.
- Free for families
- Free first consultation
- No obligation